Rules & Policies

  • General Rules

    • The maximum number of riders of each group that should play in the bounce house at one time are:
    • Unit Size Children 8 & under Children 9 –12 Older Teens Adults
      13×13 8 5-6 3-4 3
      15×15 10 6-8 4-5 4
    • All Riders must Remove Shoes, Eyeglasses, and Sharp Objects before entering.
    • Absolutely no “Silly String”, Confetti, Gum, Food, Drinks, Sprays, or other sticky substances are not allowed in the bounce house. If upon pick up, such cleaning is required then a $50.00 cleaning fee shall be automatically imposed.
    • To avoid neck and back injuries, No Flips, No Piling, or Wrestling is allowed.
    • Do not Bounce against the Sides or Near the Doorway, No Hanging from Basketball Net, Hoop, or Side Nets.
    • Use only provided ball, other balls may cause serious injuries.
    • If inflatable begins to lose air, make your way out the exit. Please note emergency exits on roof.
    • Bouncer can turn over in high winds, unload riders immediately if wind exceed 25 mph, and turn off blower.
    • Keep children away from Blower and Generator, they can cause serious injuries.
    • Do not move the unit from where it was installed. If unit moves, pull the corner back to its original location of installation.
    • Children’s safety depends upon you. Your personal supervision is absolutely required. As the lessee of the bounce house, the safety of all riders is your responsibility.

    Weather Policy

    During Periods of severe weather conditions (ex. Rain, High Winds, etc.), we reserve the right to cancel your reservations. If conditions are not too severe we will give you the option of keeping it or not. If you decide to keep the unit for the term of rental agreement, there will be NO REFUNDS!

    Cancellation Policy

    As a courtesy, please cancel your reservations 4-5 business days before your reservation; If driver shows up to install bounce house and customer cancels at that moment, customer is liable for a $25 drivers fee.

    Refund Policy

    There will be absolutely no refunds once unit is installed.

    Release of Liability

    The Lessee shall be in charge of the bounce house unit’s operation, and is fully responsible for its operation as well as return of the bounce house unit in good working order. Lessor and its officers, employees and agents is/are not responsible for injury occurring to the Lessee or to any other persons using the bounce house, and the Lessee further agrees to hold the Lessor and its officers, employees and agents free and harmless against any injury or claims. The Lessee shall indemnify the Lessor and its officers, employees and agents from/against any costs incurred due to claims from anyone and for attorney’s fees and related costs involving the use and return of the bounce house, should legal action become necessary.