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F.A.Q.
Frequent Asked Questions!!
Do you have a rain policy?
Do you have a refund policy?
What products do you rent?
How much do you charge for set-up, delivery, and
pick-up?
What days and time do you deliver?
When is the balance due?
What method of payment does The Bounce Company accept?
What size area is required to accommodate the
bounce houses?
Does The Bounce Company require a deposit to
reserve a bounce house?
What cities to you deliver to?
What type of surface can a bounce house be placed
on?
How far from the outlet can we set bounce house?
What should I do before the bounce house arrives?
How long does it take to set up a bounce house?
Can I have a bounce in a park?
Do parks have power?
Answers to questions
Q: Do you have a rain policy?
A: Yes, please see our Policy
page for detailed rain policy information. Top
Q: Do you have a refund policy?
A: Yes, please see our Policy
page for detailed refund policy information. Top
Q: What products to you rent?
A: Please see our Products page
for current product listings. Top
Q: How much do you charge for set-up, delivery, and
pick-up?
A: The Bounce Company does not charge for
these services. Top
Q: What days and time do you deliver?
A: Delivery schedule:
Fall/Spring Top
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Time Period
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Saturday-Sunday
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Weekdays
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7 Hr.
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8am-12:30pm
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Only by appt., 8am or 12pm
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4 Hr.
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9am-1pm
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Only by appt., 8am or 12pm
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Q: When is
balance due?
A: Amount is Due, Day of Event, at Setup.
Top
Q: What method of payment does The Bounce Company accept?
A: We accept many types of payments, please see our Payment
Options for listing. Top
Q: What size area is required to accommodate the
bounce houses?
A: The Bounce Company carries three
sizes. Height varies from 12-17 ft. depending on model. Top
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Actual Size
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Space Required
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13' x 13'
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15' x 15'
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12' x 16'
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14' x 18'
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12' x 35'
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14' x 37'
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Q: Does The Bounce Company require a deposit to
reserve a bounce house?
A: No, we do not require a deposit to
reserve a unit. Top
Q: What cities to you deliver to?
A: We deliver to most South County Cities, please see our Delivery
page for city listing. Top
Q: What type of surface can a bounce house be placed
on?
A: Grass, concrete, asphalt, or bark
only. We prefer not to install bounce house on dirt or gravel. Top
Q: How far from an outlet can we set bounce house?
A: Approximately 80 ft. Top
Q: What should I do before the bounce house arrives?
A: Dogs (animals) must be tied/caged before and during event. Make sure
you have a 3.5 ft. clearance leading to Setup Location. Turn off automatic
sprinklers. Do not water grass the night before. Top
Q: How long does it take to set up a bounce house?
A: 15-20 minutes depending on location. Top
Q: Can I have a bounce
house in a park?
A: Yes, but you need to check with
individual parks to make sure they allow inflatable bounce houses in park.
Its your responsibility for permits and fees that are required. Top
Q: Do parks have power?
A: Some parks do have electrical outlets,
but some do not. If you require a generator, The Bounce Company will rent
a generator to you. Top
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